Some very good stuff here in a report commissioned by UPS and complied by comScore. The Pulse of the Online Shopper takes a look at just what the title implies and there's all sorts of data to chew on here. The links below will take you to the three segments of the report which was just released today:
A big takeaway from this (and there are A LOT) is that when you consider the fact that we are in the very nascent stage of online retail and where it can go, returns, shipping and selection are huge drivers. I would say it looks like Amazon.com is certainly focused on many of the things that matter and UPS (and FedEx) should continue to benefit from this long-term ecommerce trend as well.
A big takeaway from this (and there are A LOT) is that when you consider the fact that we are in the very nascent stage of online retail and where it can go, returns, shipping and selection are huge drivers. I would say it looks like Amazon.com is certainly focused on many of the things that matter and UPS (and FedEx) should continue to benefit from this long-term ecommerce trend as well.
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